If it is an external USB hard drive, disconnect and try a different USB port.

Confirm the hard drive is correctly connected to the computer and receiving power.

For step-by-step instructions, be sure to read our guide on How To Clear Cache on Xbox One X.įor other resources, be sure to check out our guide on How To Know If A Game is Xbox One X Enhanced, as well as How To Set Up Parental Controls on Xbox One.

If the eject button is not responding, or if the disc slot is not accepting the disc, you may need to perform a hard reboot to clear the cache. What to Do When You Encounter Issues with Loading or Ejecting Discs on Xbox One Xįrom time to time, you may encounter issues with loading or ejecting discs on Xbox One X. Simply begin to insert the disc into the slot, and the Xbox One X will grab hold and load it into the console. At that point it is safe to load your Xbox One, DVD, CD, or Bluray disc into the tray just above the eject button. A quick, and quiet, double tone will sound if the disc slot is empty. Press the small disc eject button in the bottom left corner of your Xbox One X console. This reduces the number of moving parts and, therefore, the number of possible failure points on the Xbox One X, making for a more reliable experience than with moving disc trays, which were present on the original Xbox and Xbox 360 consoles.īefore attempting to load a disc into your Xbox One X, first confirm the Xbox One X does not already contain a disc. The Xbox One X contains a slot-loading mechanism to load and eject discs. How to Eject or Load a Disc on Xbox One X Solve issues preventing you from ejecting or loading a disc on Xbox One X.

Xbox one how to clean disc drive